Who Pays for Shipping?
Customers pay for shipping cost. Customer pays to ship item to us upfront. Return shipping cost will be calculated and added to the invoice.
Shipping Method
We recommend using a trackable shipping method when sending your garments to us. Once alterations are complete, we will ship your order back using a secure, trackable method.
Turnaround Time
Standard turnaround time is 7–10 business days after we receive your garment(s). Rush service may be available for an additional fee—please contact us before placing your order to confirm availability.
Return & Refund Policy
Because alterations are a customized service, refunds are not offered once work begins. However, if there is an issue with workmanship, we will gladly rework the garment at no extra charge. Please notify us within 7 days of receiving your altered garment if further adjustments are needed.